A Note From Shay
We're growing at a nice pace. Our monthly expenses are quite up there, but we are seeing lots of people enjoying the service. And surprisingly, the amount of bandwidth moving through our servers came in at 14.83 terabytes. Like, wow! I'll continue looking for ways to help make the service even more valuable for you guys.
The Numbers
Financial Overview
| Metric | This Month | Last Month | Change |
|---|---|---|---|
| Revenue | $249.37 | $561.34 | -44% |
| Expenses | $3,326.45 | $2,409.96 | +38% |
Expense Breakdown
| Category | Amount | % of Total | Notes |
|---|---|---|---|
| Infrastructure (servers, bandwidth) | $1,042.42 | 31.33% | Majority of expenses consist of the dedicated servers + DDoS protection |
| Software & Tools | $64 | 1.92% | Ahrefs + WHMCS |
| Marketing | $2,202.03 | 66.19% | Video Production, VO & Paid Advertising |
| Support | $0 | 0% | |
| Other | $0 | 0% |
Infrastructure Stats
Shared Hosting Overview
| Metric | Value |
|---|---|
| Total Servers Hosted | 52 |
| Total RAM Allocated | 278 GB |
| Total Storage Used (Inc Offsite Backup) | 6.5 TB |
| Average Node CPU Usage | 1.34% |
| Total Traffic (Month) | 14.83 TB |
Node Health
| Node | Location | Servers | RAM Used | CPU Avg | Status |
|---|---|---|---|---|---|
| GER-01 | GER | 18/30 | 92/128 GB | 0.77% | Healthy |
| GER-02 | GER | 7/30 | 52/128 GB | 1.1% | Healthy |
| NA-01 | NA | 13/13 | 105/128 GB | 3.88% | Healthy |
| NA-02 | NA | 4/30 | 29/128 GB | 0.21% | Healthy |
We cap nodes at 30 servers. Always. You can verify this yourself on our public dashboards.
Total Allocatable RAM: 100GB per server out of 128GB.
Backup Systems
| Metric | Value |
|---|---|
| Total Backup Storage | 6.11 TB |
| Backups Completed | 643 |
| Backup Failures | 0 |
| Oldest Backup Available | 30 days |
McPacks.Dev Stats
| Metric | Value |
|---|---|
| Total Packs Hosted | 1,286 |
| Downloads | 10,808 |
| Storage Used | 7.53 GB |
Support Performance
| Metric | This Month | Target | Status |
|---|---|---|---|
| Tickets Opened | 25 | - | - |
| Tickets Resolved | 23 | - | - |
| Avg. First Response Time | 9 Minutes | < 8 hrs | Met |
| Currently Open | 3 | - | - |
What People Asked About
A quick breakdown of the most common support topics this month:
- Partnership & Outreach (56.0%) - Creator partnership applications (12), unsolicited agency / job pitches (2)
- Pre-sales & Billing (32.0%) - Cancellations, switch-credit requests, accidental checkouts, trial requests, payment flexibility, accidental orders
- Technical Support (12.0%) - Migrations, custom subdomain setup, file upload limits
Uptime & Incidents
Monthly Uptime: 99.9% (Calculated each month on a rolling 90 day period)
There were no incidents this month!
Community
| Metric | This Month | Last Month |
|---|---|---|
| Discord Members | 197 | 210 |
What We Shipped
Completed This Month
- 4 Hour Backups / Deduplicated Backups
- Server Setup Wizard
Goals & Priorities
What We're Focusing On Next Month
- File Versioning - Allows you to view previous versions of your .yml or other files to rollback to
- MOTD Editor - Simple rich MOTD editor to let you quickly switch your MOTD
- Proxy Configurator - A tool that lets you setup a network of servers with ease (will auto-configure the required config files to setup a network of servers)
Business Insights
We continue to grow at a steady pace, averaging about a customer every one to three days, and we're looking to scale what already works in terms of our customer acquisition. In addition we also want to make the service more valuable, and we'll do that by adding more features in such as file versioning and the four hour backups. Something cool will be coming soon, so do stay tuned for that.
Looking Ahead
We are growing at a consistent pace which is great. We are also trying out new video formats and content formats to see if we can identify anything else that resonates with our audience.
Looking forward to May!
This report was published on 6th May 2026. Questions? Feedback? Reach out to [email protected]
